Assertive Negotiation Skills

Duration: 
Two days. 9:00am – 4:30pm both days 


Why Attend? 

Your negotiation skills count when you are managing your workload, projects and relationships at work. This program shows you how to improve the quality of your negotiations so that your outcomes are 
better, easier and fairer for everyone. 

Workshop Objectives: 

Upon completion you will be better able to: 

· Understand passive, aggressive and assertive negotiation styles 

· Avoid a ‘stuck’ state and manage the other party’s emotional state during the negotiation process 

· Use negotiation tools more effectively to achieve a desired outcome 

· Achieve more satisfying agreements 

· Understand how to separate the person from the issue 

Outline: 

· Your negotiation style 

· Planning your negotiation 

· Understanding the process 

· Listening and questioning techniques 

· Adapting to different styles 

· Conditions of a successful negotiation 

· Working with power – yours and others 

· Understanding and combating negotiation tactics and techniques 

· Controlling emotions 

· Working with cultural differences 

· Techniques for influence and persuasion 

· Granted trust vs. earned trust 

· Developing objectives 

· Identifying your bottom line and BATNA 

· Tradeable issues 

· Making concessions 

· Concluding negotiations 

· Positional bargaining 

· Common negotiating mistakes 


Comments from  Participants: 

Excellent for people dealing with staff or for high level sales negotiations. The facilitator was excellent, she put forward information in an expressive 
and well explained detail. Craig Zammit - Tech Rentals

Very worthwhile. 
John Bakewell - St. George Bank

A clear way to absorb different sytles of communication. Food for thought in terms of evaluating my own style. Great to hear other people's experiences, their own difficulties in a diversity of work environments. The facilitator was open, welcoming of discussion and inclusive. She endeavoured to make the skills applicable to each person's working environment. 
Angela Dawson, TAC

Excellent. Very worthwhile if you want to continue to grow in a business environment.
Aimie Light, Melbourne Central Executive Suites

Very good. I learnt a hell of a lot. 
Monica Badowski - ABS

A very interesting, thought provoking course with an application beyond the workplace. This course is very useful in everyday life. We all negotiate and have certainly seen a lot of these situations before. It arms for you for future negotiations. The facilitator is very friendly, enthusiastic with an obvious passion for her work. Her knowledge of the area, coupled with a firm way of leading the course made it valuable. 
Belinda Coombes - Australian Taxation Office


Booking:

Lunch, all refreshments, workbook, pen and certificate included
for only $880 including GST if you book during the early bird period.

The normal rate is $990 including GST

Limited to 20 participants. 

Book now via email to sue@synergyplustraining.com 

Phone: 1300 558 252 or Fax: 1300 558 173

All of our programs and services are 100% quality guaranteed.

Or use the form below!

Synergy Plus Training Pty Ltd  3.16 / 35 Shelley St King Street Wharf SYDNEY NSW 2000
Phone: 1300 558 252 | Fax: 1300 558 173 |  Email: info@synergyplustraining.com