Giving and Receiving Feedback

This program will help you to understand the value of  and improve your confidence when giving and receive useful and fair feedback.

This course will assist participants to:

Understand the benefits of giving and receiving positive feedback

Ensure it is useful feedback

Be able to apply the DESC feedback technique

Discuss feedback case studies

Feel more comfortable receiving feedback

Feel more confident seeking feedback

Managing your expectations

We will cover:

Defining feedback

Documenting feedback

Stating the purpose of the meeting and setting a positive tone

Clarifying expectations

Building rapport

Improving and understanding body language

Listening skills

Questioning skills

Giving feedback

Avoiding absolutes and exaggerations

Receiving feedback

Seeking feedback

Expressing feelings appropriately

Ways to reduce defensiveness

Dealing with difficult situations

Finding common ground

Agreeing on the "next steps"

Keeping it all in perspective

Invest: 

Only $440 including GST if you book during the early bird period

You'll get lunch, all refreshments, a comprehensive workbook, shiny pen and professional certificate!

Phone us on: 1300 558 252

Email us: sue@synergyplustraining.com

Fax us: 1300 558 173
  Please include the name of your organisation, phone, email address and the name of the participant.
  We will email your invoice as a PDF document within 48 hours.

Or use the form below!

You can also pay online via our secure server (if places are still available you will find an online server link at the top of this page) 

Or download our registration form here

All cards are welcome.

We always cater for vegetarians or special dietary requirements. Also, all of the venues have wheelchair access

All of our programs and services are 100% quality guaranteed.
 

Synergy Plus Training Pty Ltd  3.16 / 35 Shelley St King Street Wharf SYDNEY NSW 2000
Phone: 1300 558 252 | Fax: 1300 558 173 |  Email: info@synergyplustraining.com