Effective Listening Skills

Why Attend?

This program is for anyone is who is interested in building better relationships, boosting individual and organisational productivity and enhancing his/her career through improved communication skills.

Participants will:

Upon completion participants will be better able to:
Use improved listening ability to enhance workplace relationships
Boost productivity by eliminating errors and producing more accurate results
Enhance career opportunities; listening experts agree that good listeners get ahead!

We Will Cover:

The impact of listening
The need for clarification
Listening vs. hearing
Listening strengths and weaknesses
Group insight – what makes us switch off?
Costs of ineffective listening
Listening myths
Flight/fight responses
Stress and anger triggers
Logic and emotion
Overcoming barriers
Communication and interpretation
The communication process
The significance of feedback
Active listening model 

What Others Say:

"Extremely practical, informative and useful - excellent coverage of all the essential elements to effective communication."
Judy Gordon - DEST

"A valuable course that every colleague should attend. Very effective and well worth going to."
Babita Rajasingham, ACT Treasury

"Fantastic. Do it. It will get you thinking."
Toni-Maree Hannan - FACS

Investment:

The early bird rate is $400 plus $40 GST.  Your investment includes a fabulous lunch, all refreshments, all training materials, a certificate and even an executive pen. The normal rate is $440 plus $44 GST

Groups:

Do you have a group of people interested at your organisation? Contact us to find out more about our cost effective on site training options.

Booking:

There are a variety of booking options available

Phone us on: 1300 558 252

Email us: sue@synergyplustraining.com

Fax us: 1300 558 173
  Please include the name of your organisation, phone, email address and the name of the participant.
  We will email your invoice as a PDF document within 48 hours.

Or use the form below!

You can also pay online via our secure server 

Or download our registration form here

All cards are welcome.

We always cater for vegetarians or special dietary requirements. Also, all of the venues have wheelchair access

All of our programs and services are 100% quality guaranteed.
 

Synergy Plus Training Pty Ltd  3.16 / 35 Shelley St King Street Wharf SYDNEY NSW 2000
Phone: 1300 558 252 | Fax: 1300 558 173 |  Email: info@synergyplustraining.com