Solving Problems and Making Decisions

Duration:    One day. 9:00am – 4:30pm

Why Attend?

Tired of applying dead-end solutions to recurring problems in your organisation?  Discover how you can reconstruct your efforts and approach problem-solving in a new way. Develop practical ways to solve some of your most pressing workplace problems and reach win-win decisions.

Workshop Objectives:

Upon completion, participants will be better able to:
Apply problem solving steps, techniques and tools to workplace problems
Distinguish causes from symptoms to identify the right solution for the problem
Use enhanced problem solving and decision making skills through identifying individual problem-solving styles
Participate in and communicate about a collaborative problem-solving processes
Recognise and apply the top ten rules of good decision-making

Course Outline:

Learning styles
Applying LS  to problem solving and decision making
Making win-win decisions
Problem solving defined
Deciding decisively
The problem-solving model
Problem identification
Planning and organising
A Problem-solving toolkit
Generating alternatives
The problem-solving process
Fishbone analysis
Gradients of agreement
Facts vs. information
Decision-making traps
Implementing the process
Types of decisions
Personal action plan

Testimonials:

Well worth doing.
Kris Wilms - CRA

Fantastic and worthwhile course.
Carmine Cambareri

Very interactive and enjoyable
Dianne Diaz - Dept of Immigration and Citizenship

Bookings:

Only $440 if you book online or during the early bird period.

The normal rate is $495.

There are a variety of booking options available

Phone us on: 1300 558 252

Email us: sue@synergyplustraining.com

Fax us: 1300 558 173
  Please include the name of your organisation, phone, email address and the name of the participant.
  We will email your invoice as a PDF document within 48 hours.

Or use the form below!

You can also pay online via our secure server (if places are still available you will find an online server link at the top of this page) 

Or download our registration form here

All cards are welcome.

We always cater for vegetarians or special dietary requirements. Also, all of the venues have wheelchair access

All of our programs and services are 100% quality guaranteed.
 

Synergy Plus Training Pty Ltd  3.16 / 35 Shelley St King Street Wharf SYDNEY NSW 2000
Phone: 1300 558 252 | Fax: 1300 558 173 |  Email: info@synergyplustraining.com